What we need

4 hours of employee time

Six live sessions of 45 to 60 minutes, scheduled around your onboarding calendar. Or one full-day workshop, if you'd rather do it all at once.

What we provide

6 modules on the unwritten rules

Each module is practical, specific and built on what Roz has seen work across 25 years in corporate HR and what Clinton has taught millions on television.

The six modules

Everything nobody teaches on day one.

Module 01

Professional Presence

How you show up before you say a word.

First impressions are formed in seconds and revised slowly. This module gives employees a clear, judgment-free framework for dressing and carrying themselves in a way that fits your culture without erasing who they are.

Making office-appropriate wardrobe choices
Balancing corporate culture and personal identity
Practical tips for building a professional wardrobe

Hands adjusting the lapel of a navy blazer over a cream knit sweater

Module 02

Beyond the Office

Client dinners, offsites and the room after the meeting.

Much of a career is decided at the table, not the desk. Employees learn how to handle meals, events and external meetings with the ease that lets the conversation, and the relationship, do the work.

Navigating external meetings, meals and parties
Mastering professional dining etiquette
Expanding skills and increasing employee social confidence

A bread board passed across a shared work lunch on an oak table

Module 03

Communication That Lands

Say it once. Say it clearly. Be believed.

Email, chat, meetings and the hallway all have different rules. This module sharpens tone, register and structure so that what your employees write and say reads as credible from the first line.

Using appropriate tone and familiarity in communications
Tips for writing with clarity and credibility
Common communication pitfalls

A hand paused over a laptop trackpad a moment before sending

Module 04

Working Across

Trust, friction and collaboration with peers.

Peer relationships make or break a team. Employees learn to handle disagreement and competition directly and professionally, so small conflicts stay small and rarely reach your HR team.

Building trust and productive relationships with colleagues at the same organizational level
Handling disagreement, competition, collaboration and differing work styles
Resolving friction with peers without involving HR

Three colleagues of different ages talking through a sketch at a whiteboard

Module 05

Managing Up

Make your manager's job easier and your own career faster.

The best early-career employees read their manager well. This module teaches how to run a one-on-one, when to escalate, how much to share and how to push back without stepping on a landmine.

Understanding a manager's priorities, communication style and expectations
Using one-on-one meetings effectively, asking for clarity and keeping managers appropriately informed
Disagreeing constructively with your manager

A manager and an early-career report talk over coffee on a sunny San Francisco sidewalk

Module 06

The P.A.U.S.E.^™ Method

A five-step reset for high-stakes moments.

A practical tool for the moments that matter: the tense meeting, the hard feedback, the question you did not expect. Plan. Attune. Understand. Silence. Express. It fits on an index card and works under pressure.

Plan
Attune
Understand
Silence
Express

A professional with a coffee takes a quiet moment at a window before a meeting

Module 06

The P.A.U.S.E. Method.

A five-step reset for the moments that decide reputations. Simple enough to remember under pressure.

P

Plan

Know what you want from the conversation before you walk in.

A

Attune

Read the room, the mood and the person across from you.

U

Understand

Ask before you assume. Confirm what is actually being said.

S

Silence

Give the moment space. The pause is where judgment lives.

E

Express

Say it clearly, once, in a way that lands.

How it's delivered

Taught live. By both founders.

6 modules · 4 hours of in-person employee time*

*Live, on-site delivery preferred. Virtual delivery available. Full-day workshop format on request.

Format: Live and in personAdapted for Zoom or video when your people are remote.
Sessions: Six sessions, 45 to 60 minutes eachOne module per session, or expanded into a full-day workshop.
Cohort size: 20 to 25 peopleSmall enough that everyone in the room takes part.
Who teaches: Roz and Clinton, togetherBoth founders teach the program. No outside facilitators.

Pricing depends on cohort size, format and audience. Tell us what you have in mind and we'll put a number to it.

Inquire about pricing

How an engagement works

From first call to first cohort.

01

A 30-minute consult

We learn about your organization, your culture and the employees you have in mind. You learn whether Level Set is the right fit. No decks, no pressure.

Week 1

02

Tailoring to your culture

Every organization has its own dress code, its own dining norms and its own way of disagreeing. We adjust examples and emphasis so the program sounds like your company, not a generic one.

Weeks 2 to 3

03

Delivery

Six modules in six live sessions, taught by Roz and Clinton together. On-site is our first choice; virtual works too. Scheduled around your onboarding calendar.

Scheduled with you

04

Reinforcement

Employees leave with practical tools they can use the next morning, including the P.A.U.S.E. Method, and your managers get a shared vocabulary for the conversations that follow.

Ongoing

Start the conversation

Give your new hires the map.

Set up a 30-minute consult.

Tell us about your organization and the people you have in mind. We'll tell you plainly whether Level Set fits.

Book a Consult
contact@levelsetmethod.com

Six modules. Four hours. A career's worth of fluency.